arrow_back

Customer Support Executive
Full Time
₹ 12000 - 18000 Monthly (plus commission)
Posted on Oct 29, 2020
domain Fresher Hire
place Azadpur, New Delhi
access_time Apply before Nov 02, 2020
Job Description
Age Limit: - 18yr – 26yr
Job Tasks and Responsibilities –

- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Update existing customer information
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow-up customer calls where necessary
- Document all call information according to standard operating - procedures
- Complete call logs
- Produce call reports
- Contact customers by phone/email
- Follow up on customers with outbound collection calls
domain Fresher Hire
place
Job Location
Azadpur, New Delhi
access_time
Interview Time
Nov 01, 2020
place
Interview Location
Patel Nagar, New Delhi, India
Minimum Qualifications
business_center
Minimum years of experience required
None
school
Minimum education level required
Higher Secondary
language
Need to speak
हिन्दी,English
Find more jobs in the app